Frequently Asked Questions
Straight answers about converting HEIC and HEIF photos with our tools.
Using the tools
How do I convert HEIC to JPG?
Open the converter, drag your HEIC files onto it or press Choose files, and wait a moment. Each photo gets its own download button, and Download all saves everything as a ZIP file.
Is there a limit on how many files I can convert?
You can add up to 500 files per session, each up to 100 MB. Photos are converted one or two at a time in the background, depending on your device.
Do I need to install anything or create an account?
No. The tools run in any current version of Chrome, Edge, Firefox or Safari, on computers and phones. There are no accounts.
Can I use the converter offline?
Yes. After the converter has loaded once and converted a photo, it keeps working without an internet connection. You can also install the site as an app: look for Install in your browser's address bar or menu, or use Add to Home Screen on iPhone.
Quality and output
Will converting reduce the quality?
JPG is a lossy format, so the image is compressed again. At the default 90% quality the difference is very hard to see. Choose 95–100% for printing or editing, or convert to PNG for lossless output.
Are the files real JPGs or just renamed?
They are real. Every photo is fully decoded and re-encoded, then checked: the file structure is validated and the result is decoded again to confirm its dimensions before the download button appears.
Will my photos be rotated correctly?
Yes. HEIC files store rotation separately from the pixels. The converter applies it, so the output displays upright in every app.
Are colours preserved?
iPhone photos use the wide Display P3 colour space. When a HEIC file includes a colour profile, it is embedded in the JPG, PNG or PDF so colour-managed apps show the same colours.
What happens to transparent areas?
JPG cannot store transparency, so transparent pixels are filled with a background colour you choose (white by default). PNG output keeps transparency.
Privacy and metadata
Are my photos uploaded to a server?
No. The decoder runs inside your browser and your photos never leave your device. Read the privacy policy for details.
Does the JPG keep the date, camera and location?
Only if you switch on Keep photo details (EXIF). It's off by default because EXIF can contain the GPS location where a photo was taken. Other metadata, such as XMP and Apple-specific data, is not carried over.
Do you use cookies?
The converter itself doesn't. Your settings and theme are remembered in your browser's local storage. See the cookie policy for the full picture.
Compatibility and limitations
Which browsers are supported?
Current versions of Chrome, Edge, Firefox and Safari, on desktop and mobile. The converter needs JavaScript, Web Workers and WebAssembly. Very old browsers are not supported.
What about Live Photos, bursts and depth data?
The main still image is converted. The video part of a Live Photo is a separate file, and depth maps and HDR gain maps are not carried over. If a HEIC file contains several images, the primary image is converted.
Why did a file fail to convert?
Usually the file is damaged, is a different format renamed to .heic, uses an unsupported HEIF variant such as AVIF, or is too large for the available memory. The message next to the file explains which, and our guide to opening HEIC files has more tips.
Why do very large photos fail on my iPhone?
Safari on iPhone and iPad limits how large an image a web page may create. 48-megapixel photos can exceed it. Turn on resizing, for example to 4000 pixels wide, and convert again.
Ready to convert?
Convert HEIC and HEIF photos in seconds, directly in your browser.
Open the HEIC to JPG converter